Planned maintenance

Scheduled Maintenance Report for Collabsoft

Completed

The scheduled maintenance of Version & Component Sync for Jira Cloud has completed successfully.

We have monitored 3 cycles of synchronisations and neither log file analysis or application performance monitoring tooling show any adverse events as a result of the infrastructure changes.

You can resume usage of the Version & Component Sync for Jira Cloud app. If you feel that you are experiencing issues with the app, either as a result of this maintenance window or in general, please make sure to reach out to support@collabsoft.net for further assistance.
Posted 2 years ago. Oct 28, 2023 - 23:04 CEST

Verifying

Deployment succeeded successfully, all infrastructure changes have been completed. We have experienced a brief downtime of 10 minutes starting around Oct 28, 2023, 8:30 PM (CEST) but all systems are now up.

Version & component synchronisation has resumed. We are now monitoring normal system operations for the next hours to ensure the synchronisation cycles for all customers are completed successfully.

If no issues arise we expect to close the maintenance at Oct 28, 2023, 23:00 PM (CEST)
Posted 2 years ago. Oct 28, 2023 - 20:46 CEST

Update

We have started the scheduled maintenance with a back-up of all customer data. In case of a restore, we will use the point-in-time snapshot of Oct 28, 2023, 8:08:35 PM (CEST).
Posted 2 years ago. Oct 28, 2023 - 20:09 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 2 years ago. Oct 28, 2023 - 20:00 CEST

Scheduled

This is an announcement of planned maintenance to the Version & Component Sync for Jira Cloud app.

In order to be able to continue smooth operations for our growing customer base we will be migrating crucial parts of the app infrastructure.

The maintenance window for this update is Saturday 26 October 18.00 UTC until Sunday 27 October 18.00 UTC.

During this time changes to versions / components will not be propagated and you may experience intermittent downtime when accessing any of the app pages in Jira Cloud.

It is recommended not to make any changes to the Version & Component Sync configuration during the maintenance window. Prior to the start of the maintenance a back-up will be created of all data. If necessary, a rollback will be performed and all data will be restored to the point-in-time snapshot of Saturday 26 October 18.00 UTC.

As soon as the update as completed, synchronisation will resume and any changes to versions / components will be retroactively applied.
Posted 2 years ago. Oct 26, 2023 - 16:20 CEST
This scheduled maintenance affected: Version & Component Sync for Jira.